Reputon Customer Reviews App

Reputon Customer Reviews App

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (1,354)
Developer
Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Campaign types

Email campaigns, Discounts, Rewards, Checkout emails, Follow-up emails, Product reviews, Surveys

Managing campaigns

Editor tool, Templates, AI generation, Import and export, Triggers and rules, Automations, Tagging, Tracking, Analytics

Display options

Star ratings, Badges

Ways to collect reviews

Email requests, Push notifications, Pop-ups, Surveys, QR codes, Automations, Custom requests

Pricing

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 / month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 / month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99 / month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,354)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the number of customer reviews, which in turn enhances their business reputation and trust. It automates the collection of reviews, especially effective on Google, and features an easy setup and user-friendly interface. Key functionalities include a shareable review URL and the ability to internally manage negative feedback, improving customer relations. The support team is also frequently commended for their prompt and friendly assistance, further enhancing the user experience by managing online presence and customer engagement effectively.

October 28, 2024

helps us to explain to our customers reasons why they might have had a concern. Very often it is purely a misunderstanding

Fifty One Apparel
United Kingdom
Almost 4 years using the app
November 10, 2024

its a good app

elite store
Netherlands
2 months using the app
July 25, 2024

thank you and hope your service help us will update soon

Roots and Blooms flower shop
United States
Over 2 years using the app

Support

Reputon can answer any questions you have about Reputon Customer Reviews App.

Developer

Reputon

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Launched

September 26, 2018

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